Payment & Refund Policy
Secure Payments. Fair Refunds. Total Transparency.
Secure Payments. Fair Refunds. Total Transparency.
All transactions are encrypted using PCI-DSS compliant systems.
Pay instantly using Kenya’s most trusted mobile wallet.
Secure card payments for local & international users.
Multiple mobile wallet options supported across regions.
Pay using globally accepted debit and credit cards.
If an event is cancelled, refunds are issued automatically.
You may request a refund if the date changes.
If you accidentally pay twice, we refund the extra payment.
Refunds may apply if approved by the event organizer.
Refunds don’t apply for preference changes.
Selection mistakes are not refundable.
Some event categories may restrict refunds.
Processed in 3–7 business days.
Processed in 5–10 business days.